Terms of Use & Privacy

We recognize that the combination of blockchain technology, cryptocurrency and health care presents unique opportunities as well as questions without precedent that deserve thoughtful consideration. Our documents are a work in progress and will be updated in the spirit of our privacy and data philosophy outlined below. If you read anything in this document that does not seem consistent with our philosophy, please contact us with specific concerns and specific suggestions so we can review. Thanks.

Privacy and Data Philosophy

We believe that privacy is important, and that people should own their data. We believe people should control who has access to their data. We commit to only using people’s data to improve our services and maintain compliance. For those that chose to participate in the data monetization program, additional details are found in the consent agreement for this program.

Terms of Use

These Terms of Use (“Terms”) govern the use of the Snark Health, Inc. website, any other associated website, API, mobile application, or online service that links to these Terms (collectively, the “Website”). These terms constitute an agreement between you and Snark Health, so it is important that you review them carefully. By using any Snark Health service, you agree that you have read, understood, and accept all of the terms and conditions contained herein, as well as our Privacy Policy and Cookie Policy. This is an agreement between Snark Health, Inc, its affiliates and subsidiaries and you. As with any asset, the value of digital assets can go up or down. There can be a substantial risk that you lose money buying, selling, holding, or investing in digital currencies. Snark Health, Inc. is not registered with the U.S. Securities and Exchange Commission and does not offer securities services in the United States or to U.S. persons.


The Website is available only for your personal and informational purposes. We make no representations or warranties of any kind as to the accuracy, currency, or completeness of the information and other materials made available through the Website. The Website is not liable for any decisions you may make in reliance of this content.

Your Commitments

We provide these services to you and others. We ask that you make the following commitments: Not use the Website if you are under 18 years old (or the minimum legal age in your country). Not use the website if you are prohibited from receiving our products, services, or software under applicable laws. Not use the website if holding or trading digital assets is not suitable for you based on your financial situation.

Prohibited Conduct

You may not access or use or attempt to access or use the Website to take any action that could harm us or any third party, interfere with the operation of the Website or use the Website in a manner that violates any laws. For example, and without limitation, you may not: Share anything that breaches these Terms or other applicable terms; Upload viruses or malicious code or do anything that could disable, overburden, or impair the proper working or appearance of our products; Access or collect data from our products using automated means or attempt to access data you do not have permission to access; and Engage in any conduct that restricts or inhibits any person from using or enjoying the Website or that, in our sole judgment, exposes us or any of our users, affiliates, or any other third party to any liability, damages, or detriment of any type. Violations of system or network security may result in liability. We may suspend or terminate your access to the Website for any reason at any time without notice.

Limitation of Liabilities

The website is provided “as is” without warranties of any kind, either expressed or implied, including without limitation warranties of merchantability, fitness for a particular purpose, title, non-infringement, or other violation of rights. We do not warrant the adequacy, currency, accuracy, likely results, or completeness of the website or any third-party sites linked to or from the website, or that the functions provided will be uninterrupted, virus, or error-free. We expressly disclaim any liability for any errors or omissions in the content included in the website or any third-party sites linked to or from the website. Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In no event will we, or our owner, subsidiaries, affiliates, directors, officers, employees, agents, and assigns be liable for any direct or indirect, special, incidental, consequential or punitive damages, lost profits, or other damages whatsoever arising in connection with the use of the website. Any interruption in availability of the website, delay in operation or transmission, computer virus, loss of data, or use, misuse, reliance, review, manipulation, or other utilization in any manner whatsoever of the website or the data collected through the website, even if one or more of them has been advised of the possibility of such damages or loss.


You agree to indemnify, defend, and hold us and our owner, subsidiaries, affiliates, directors, officers, employees, agents and assigns harmless from and against any and all loss, costs, expenses (including reasonable attorneys’ fees and expenses), claims, damages, and liabilities related to or associated with your use of the website and any alleged violation by you of these Terms. We reserve the right to assume the exclusive defense of any claim for which we are entitled to indemnification under this section. In such event, you shall provide us with such cooperation as we reasonably request.


Snark Health, Inc. is a Wyoming corporation. By using Snark Health’s services, the user consents to Wyoming jurisdiction and Wyoming law. Any disputes should be resolved in the Wyoming Chancery Court. If the Wyoming Chancery Court is not available, then the First Judicial District in Cheyenne, WY.

Cookies Policy

Our Data Policy explains our principles when it comes to the collection, processing, and storage of your information. This policy specifically explains how we, our partners, and users of our services deploy cookies, as well as the options you have to control them.

What are cookies?

Cookies are small pieces of data, typically of letters and numbers, that are stored on your computer or mobile device when you visit certain websites. Cookies are used to “remember” you and your preferences when you visit the Website either for a single visit (through a “session cookie”) or for multiple repeat visits (called a “persistent cookie”). A cookie cannot read data off your hard drive or read cookie files created by other websites. More information on cookies and their use can be found at www.aboutcookies.org and www.allaboutcookies.org We use cookies to ensure consistent and efficient experiences for users of the Website. Cookies also perform functions like allowing participants to remain logged into the Website, if applicable. Below you can find more information about the types of cookies we use and the purposes for which we use them.

Strictly Necessary

These cookies are essential in order to enable you to use the Website and its features. The information collected by these cookies relate to the operation of the Website, for example website scripting language and security tokens to maintain secure areas of our Website. Without these cookies, some Services cannot be provided.

Performance & Analytics

These cookies collect anonymous information about how you use our Website. For example, which pages you visit most often, whether you receive any error messages, and how you arrived at our Site. Information collected by these cookies is anonymous and used only to improve your use of Website. These cookies are sometimes placed by third-party providers of web traffic analysis services, such as Google Analytics, to improve the user experience.


These cookies remember choices you make, for example the country you visit our Site from, your language and any changes you have made to text size or other parts of web pages that you can customize, in order to improve your experience of our Website and to make your visits more tailored and enjoyable. The information these cookies collect may be anonymized and cannot be used to track your browsing activity on other websites.

Third Party / Embedded Content

These cookies enhance the experience of Website users. These cookies allow you to share what you’ve been doing on our Site with social media organizations such as Facebook and Twitter. We have no control over the information collected by these cookies.

Which cookies are used and why?

The Snark Health Website uses strictly necessary, performance, analytics, functionality, and embedded content cookies for the purposes of: providing relevant content, analyzing our traffic, and providing a variety of features to you.

How to I disable cookies?

Most internet browsers are automatically set up to accept cookies. However, if you want to refuse or delete any cookies (or similar technologies), please refer to the help and support area on your internet browser for instructions on how to block or delete cookies. Please note you may not be able to take advantage of all the features of our Website, including certain personalized features, if you delete or disable cookies.

Cookie Banner

To help us provide relevant content, analyze our traffic, and provide a variety of features, we use cookies. By clicking on or navigating the site, you agree to allow us to collect information on and off the Snark Health Website through cookies.

Privacy Policy

Snark Health, Inc, respects and protects the privacy of visitors to our websites and the people who use our services. To ensure transparency, this Privacy Policy that can be found at Click here describes our information handling practices when you access our website, or any other websites, pages, features, or content we own or operate (collectively, the "Website") and/or when you use the mobile app, any Snark Health API or third party applications relying on such an API, and related services (referred to collectively hereinafter as "Services").

By accessing and using our Services, you signify acceptance to the terms of this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described below. If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of our Services.

Personal information is data that can be used to identify you directly or indirectly, or to contact you. Our Privacy Policy covers all personal information that you voluntarily submit to us and that we obtain from our partners. This Privacy Policy does not apply to anonymized data as it cannot be used to identify you. Except as described in this Privacy Policy, Snark Health will not give, sell, rent or loan any personal Information to any third party. We collect personal information to provide you with our Services.When we require certain personal information from users it is because we are required by applicable law to collect this information or it is relevant for specified purposes. Any information you provide to us that is not required is voluntary. You are free to choose whether to provide us with the types of personal information requested, but we may not be able to serve you as effectively or offer you all of our Services when you do choose not to share certain information with us. We reserve the right to modify this Privacy Policy at any time, and when required by law, we will notify you of changes to this Privacy Policy. If we make any material changes, we will notify you by email (sent to the email address you provided) or by means of a notice on our website prior to the change becoming effective.


There is no paid advertising on Snark Health.


If you would like to use or display any Snark Health trademarks, you must ask our permission. Without our prior written permission, or according to the media use guidelines we publish, you agree not to display or use in any manner Snark Health trademarks.

Personally Identifiable Information:

Our members have a right to the privacy of their identity. Snark Health does not disclose personally identifiable information about our members. However, you understand and agree that if you choose to use Snark Health Services, that personally identifiable information will be visible to the doctors with whom you interact. As a reminder, we prohibit commercial use of the Apps.

Connection Quality:

You understand and agree that Snark Health and doctors in Snark Health are not responsible for disconnections or connection quality issues you may experience during or outside of virtual consults as a result of your mobile device's or computer's internet connectivity. Snark Health may not refund you for virtual consults in which your experience is impacted by issues resulting from your device's or computer's internet connectivity.

Doctor and other health care providers:

Licensed doctors may apply to participate on Snark Health. Doctors whose licenses are or become suspended or revoked, for any reason, are not permitted and agree not to participate in any way on Snark Health. Snark Health may expand the network to include other licensed medical experts. As a doctor or other health care provider, you are required to register with and use your real name, professional contact information, and (if you choose to upload a picture) a real image of you in your Public Profile. You agree that all information you provide on Snark Health relates to you and is current, complete, and accurate. Additionally, you agree to update and maintain such information on Snark Health to ensure that it is true, accurate, current and complete at all times. You agree to maintain medical malpractice insurance. You consent to Snark Health's use on or in connection with the Apps of your name, likeness, photograph, biographical information and other personal information provided by you to Snark Health or publicly available about you.

Additional Terms:

Snark Health is a platform that connects patients and doctors and supports the doctor-patient relationship. We do not practice medicine. Snark Health may be used where an ongoing doctor-patient relationship exists, or where a temporary doctor-patient relationship is created by the use of Snark Health. Whenever we use the words "your physician" or "your doctor" or "healthcare provider" or similar words on Snark Health, including in these Terms of Use, we mean your personal doctor with whom you have of an actual, mutually acknowledged, doctor-patient relationship (or the same kind of formal, real-world relationship between you and your personal professional healthcare provider). If and when you participate in a Virtual Consult on Snark Health with a doctor who is not your established Primary Care Physician, you understand and agree that the doctor is not your Primary Care Physician and you agree not to use Snark Health as a substitute for interactions with your Primary Care Physician. Never use Snark Health in a potential or actual medical emergency. Call your local emergency service or your Primary Care Physician immediately, or go to the nearest Emergency Room, if you believe you may or do have a medical emergency. You understand and agree that only minor non-emergency medical services are provided with respect to Virtual Consults. Physicians and professionals or specialists utilizing Snark Health are not employees or independent contractor service providers of Snark Health. Any opinions, advice, or information expressed by any such individuals are those of the individual and the individual alone and they do not reflect the opinions of Snark Health. Snark Health does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on Snark Health or by a licensee of Snark Health. The inclusion of professionals and specialists on Snark Health or in any professional directory on Snark Health does not imply recommendation or endorsement of such professional nor is such information intended as a tool for verifying the credentials, qualifications, or abilities of any professional contained therein. Such information is provided on an “as-is” basis and Snark Health disclaims all warranties, either expressed or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Snark Health shall in no event be liable to you or to anyone for any decision made or action taken by any party (including, without limitation, any user) in reliance on information about professionals and specialists on Snark Health. The use of Snark Health by any entity or individual to verify the credentials of professionals or specialists is prohibited. All opinions and statements expressed by physicians and any other professional or specialist on or through Snark Health are solely the individual and independent opinions and statements of such individuals and do not reflect the opinions of Snark Health, its affiliates or any other organizations or institutions to which such physician or such specialist or professional is affiliated or provides services.

There are two types of Virtual Consults on Snark Health:

1. Introductory Consult: this is the first interaction with a new doctor or a doctor who has not yet accepted you as a patient on Snark Health. An introductory consult is not intended for the doctor to give you care. Introductory consults are for providing you with information or get to know the doctor and to determine if she or he can help you with your health concern (in person and/or through virtual consults). A doctor may need to invite you to her or his office for an in-person appointment in order to accept you as a patient on Snark Health..
2. Standard virtual consults: In these consults, doctors who have accepted you as a patient (whether for "on call" care, unless you already have an ongoing care relationship with the doctor) can provide care. You may receive an examination (within the limits of virtual care), provide a medical history, obtain an assessment from a physician, and receive a treatment plan as determined to be medically appropriate by the consulting doctor.

Snark Health does not make recommendations or endorsements. We do not recommend or endorse any specific content, services, tests, doctors, products, procedures, opinions, or other information that may be mentioned on Snark Health. Snark Health is designed to be used with common sense, and in connection with the advice of your doctor or healthcare provider. Reliance on Snark Health content or services is solely at your own risk. Some content and services may be or have been provided by third parties directly and are not reviewed or certified by Snark Health. We cannot guarantee that the content and services will help you achieve any specific goals or results.

You agree that we may send you limited personal information by email, SMS and mobile telephone notification. When you use action-oriented features on Snark Health (including participating in a Virtual Consult), you agree that Snark Health may send you automatically via e-mail, mobile telephone or other contact information provided by you in your account settings, content including but not limited to, reminders relating to health checklists or doctor recommended actions for you.
As a result, the content in those reminders may contain protected health information, including content related to conditions, treatments, and medications. You understand and agree that by using these features, you are opting into receiving your own protected health information by email, SMS or mobile telephone notification, which is not secure. You also understand and agree that by receiving such protected health information by e-mail, SMS or mobile telephone notification, you will be charged by your wireless or internet provider and that such e-mails, SMS or mobile telephone notification may be generated by an automated dialing system. You control the utility, and the privacy, of the reminders you receive. In your account settings, you can control what information is sent to you, and where it's sent, and you can unsubscribe or opt-out from receiving reminders via email, SMS or mobile telephone notification, or any of them. If you prefer not to receive personal information by email or mobile notification, you agree to update your account notification settings.

Service Geography

The current service geography is Kenya, but could potentially change at any time as determined by Snark Health, Inc.

Language Acknowledgement:

I had the opportunity for this form to be translated in Swahili language.

Nilipata fursa ya hii fomu kutafsiriwa kwa lugha ya Kiswahili.

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